Two limits matter when you send.

Request quota

You can create a set number of requests in a rolling period (commonly 30 days), based on your account. A solo account with no custom number can send 3 requests in that period.

• Each Send uses one.
• Saving a template is free.
• People you send to do not use quota. Creating the request does.
• Cancel does not give a used request back.
• Start a new draft (on a cancelled request) opens a new Create draft; when you Send that draft, it uses another request.

On a team, requests share one pool for the rolling period. Pool size and seats come from your plan or quote (ceiling 1000). The Owner does not edit the team pool in the app. Optional personal caps keep one sender from using the whole pool. Details: Organizations and seats.

Solo accounts (no team) keep a personal quota as above.

Open Profile, then Plan, to see the plan name, list prices, and what is left. Public plans also sit on Pricing. Yearly prices show the savings against paying month by month. On a team, the owner sees the same on Team. A team member can read it and does not change it. When paid billing is on, Start opens a secure checkout page, Switch changes Personal, Pro, or monthly/yearly (upgrades take effect today; a lower plan waits until the period ends), and Manage billing updates the card or cancels at the end of the period. If you already pay monthly and open Yearly, you stay marked Current on that plan and can switch the billing period from there.

Cancel keeps the current plan until the date shown on Plan. After that date a solo account returns to 3 requests and 5 people. A team stays together: the shared pool becomes 3 requests, one person keeps a sender seat, waiting invites are cancelled, and nobody is removed.

If a payment fails, Create will not send a new request until the card is updated. You can still view, download, correct, or cancel requests you already sent.

People cap

One request can only hold so many signers + CC combined.

• A solo account with no custom cap can put 5 people on one request.
• A paid plan, or a team that has not been given a plan, uses 25.
• Some accounts have a different cap. Ask us if you need more.

Contact groups that expand past the cap need trimming before send. Correct follows the same limit when you add people.

Deadline

Create sets a deadline (default 30 days from send). Reminders and expiry follow that date. Change it later with Correct while the request is still open.